Pembroke Mall Pledges to VB Smarter

  • Redeemable: Always

Pembroke Mall is taking the pledge to VB Smarter in 2020. In partnership with the City of Virginia Beach, we will adhere to a new set of operational protocols with the safety, security and well-being of our visitors and employees in mind. Pembroke Mall is utilizing a combination of information from the International Council for Shopping Centers (ICSC), Center for Disease Control (CDC), and the Virginia Department of Health (VDOH). It is our desire to take a leadership role in creating an environment that is safe and healthy for our shoppers, retailers, and employees. Following are the new procedures that we have embraced: Masks and daily temperature testing are required for employees. ● Employees with a fever or cold and flu-like symptoms such as a cough, sore throat, runny nose, or body aches are required to stay home. ● Sanitizer stations are placed in prominent areas throughout the Mall. ● Regular disinfecting of the common areas have increased, particularly busy locations such as restrooms, the Kids Play Area, doors, seating, and dining areas. ● Encouraging social distancing practices, including the use of distancing markers such as floor clings and signage. ● Signage reminding shoppers and employees of safety precautions recommended by the CDC. ● Our Kids Play Area is closed through at least Phase 2. ● Our water fountains have been turned off through at least Phase 2. ● We are limiting the number of guests allowed in the Mall Office at one time. ● Events at the Mall have been postponed or reconfigured to allow safe social-distancing space. ● Each employee has been trained on our best practices and standards. At Pembroke Mall, we have pledged to VB Smarter in 2020.


Pembroke Mall
4554 Virginia Beach Boulevard, Suite 201
Virginia Beach, VA 23462
(757) 497-6255