As we transition into our new normal, we wanted to reach out to let you know how we are committed to increasing our cleanliness protocols to ensure our guests and staff are comfortable.
Service restrictions are in place for our guests, staff members, and supply support teams and are in a state of continual review as recommended by Hilton and as new policies are updated by Virginia Governor Ralph Northam.
Here are several ways we have currently increased our cleanliness standards and attention to detail:
•"Grab-n-go" breakfast boxes are available for guests.
•All staff are required to wear face masks while in the common areas.
•Public areas are sanitized throughout the day.
•Fitness center is open with limited occupancy however the swimming pool will remain closed.
•We have limited our daily housekeeping with towels and bathroom amenities being delivered upon request only. Team members will not enter a room until a guest has departed. At that time, each room undergoes a deep clean/sanitizing.
We understand the economic impact many are facing, therefore, if your seasonal negotiated rate is out of budget please contact Director of Sales Ms. Jade Warwick directly at (757) 490-9800 at Ext. 102 to discuss the rate.
We look forward to the return of our beloved travelers! Stay well and take good care.